Virus Assistance
Links to virus patches &removal tools
Although Bluehill.com Tech Support does not support the removal of viruses from computers, we do want to help the best way we can. Here is a list of links that can help in cleaning your computer of the highest priority and most common viruses.
W32.Beagle.x or W32.Bagle
The newest worm virus. This virus sends out emails appearing to be from your Internet provider. There is an attachment, either an .zip or .pif file that contains the virus. Click a link below to read about the virus, view a sample email, or download a removal tool from Symantec.
W32.Novarg or W32.Mydoom
Another of the worm viruses. This virus sends out an email with a common subject line such as "Hello" or "Test". The attachments vary as well, anything from an .exe file to a .zip file. Clink a link below to read about the virus, or download a removal tool.
W32.Swen.A
This email worm virus appears to you as a Microsoft email. Click a link below to see the email, read about the virus from Symantec's website, or download a removal tool.
W32.Blaster or W32.Lovsan Worm
This virus exploits a vulnerability in certain Windows operating systems. Click your version to download a patch from Microsoft, or download the virus removal tool below.
Official Microsoft Blaster Patches
Blaster Removal Tools
W32.Sobig.F
This one has sent out millions of emails in a 24-hour period. Read all about it from Symantec's website, or download a removal tool.
W32.Klez
Probably the most popular email worm as of late. This virus sends out emails using addresses from you Address Book, usually "spoofing" both the To: and From: fields in the email, and adding the virus as an attachment.
Anti-Virus Software
There are several companies that make anti-virus programs. Symantec makes Norton Antivirus, and McAfee has VirusScan. There are others that you can purchase, and there are also some free ones as well. If you do not already have anti-virus software, we recommend downloading AVG from www.grisoft.com.
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